25
JAN
2023

We have received an error message stating “Requested value ‘Item [##]’ was not found” during the new claims upload. How can I correct this?

Posted By :
Comments : Off

This message generally occurs when the user is using an older version of the Bulk Upload web service references (schema).  In order to resolve, complete the following steps:

i.      Start the bulk upload program.

ii.      Click the Help link.

iii.      Click Update References.

iv.      Quit and restart the bulk upload program.

v.      Retry the uploading the new claims template.

About the Author